Tips to Help You with DNS Troubleshooting for Your Site
The short form DNS stands for Domain Name System in full. It is a way that the internet uses to convert alphabetic names into IP addresses. Your website connects to the internet service provides through this address. Worldwide, there are 13 root servers that can help access a website IP address. Some of these roots include but are not limited to Internet Assigned Numbers Authority(IANA) and internet corporation for Assigned Names and Numbers (ICANN) commonly used.
The DNS settings in most cases should work out fine and not have a problem. Some issues with your DNS however need to be resolved sometimes. Should this happen, you need an effective troubleshooting strategy.
Issues with your DNS can lead to significant down time for your website. This can translate to lost traffic and revenue from your site which can be quite inconveniencing. Things you need to know about DNS issues and solutions are briefly highlighted below.
The first thing you need to know about DNS issues is that the issue is most likely to be between you, your registrar and your host. When troubleshooting make sure you check issues with the three points. DNS trouble shooting will be easy when you do this.
You have a DNS issue when you get a notification that your DNS server is not responding. Although the message may not be helpful to let you know where the problem lies, you can always first check between your registrar, you host or if the problem lies with you. Your device and ISP could also be the problem.
The issue can also be caused by problems with the nameservers. There are sites that use third party DNS service to increase load time. Such hosts can cause DNS downtime.
When you are not sure where the problem lies, you can go online to identify the error. Open DNS cache check to help in troubleshooting. When you go online to identify the error, it will query your site and provide an error report from around the world.
After you are sure that the problem is not caused by your modem, router computer or ISP, you can identify other options. You can only confirm it is a DNS error after you have ruled out these options. When you are sure, you can start DNS troubleshooting.
Ensure that your names have been put correctly if you have recently changed nameservers. If you have switched to third party services like cloudflare, this can be equally important. If you have changed hosting services or registrars, ensure you check the information of your name.
It is important to also ensure that your IP address is correct. Confirm that your IP address matches from your DNS. Contact your host plan provider if there is a mismatch.
Sometimes, your problem may not be a DNS problem and you need to rule out other downtime problems before you confirm it is DNS. You cannot do much if there is a problem with your host server. All you can do is wait for connection to go back online.